Brooklyn Espresso Support Panel

MFI/Nexera guarantees to the original purchaser (from an authorized dealer), for a period limited to 5 years from date of purchase, that all parts and hardware shall be free of defects in manufacturing and related after-assembly flaws. This warranty applies to normal, domestic use. Replacement parts shall be shipped directly to the customer. IMPORTANT (1)-The production number (lot) is required in order to handle a request for a repair part. (2)-There is no need to return the furniture to the dealer

We offer a 30 day return policy. If you are unsatisfied for any reason with your purchase, you may return it. Custom Manufactured items, Special Order items, Bedding and Linens, or items that are close-outs or purchased on Sale cannot be returned. It is necessary for you to obtain prior written approval by contacting us via email to initiate a return. We will issue a RMA (Return Merchandise Authorization) with written instructions. Any item being returned must be in new condition and in its original packaging. Items arriving at our location, packaged in any way other than the packaging it was originally sent in will be refused. Once an item has been assembled or modified it is no longer returnable. Any item returned will be inspected and upon satisfactory receipt a credit will be issued to the method of payment used for your purchase. A refund will be reduced by a restocking fee of 20% of the purchase price as well as the shipping charges we paid to send the item to you. A few manufacturers may be excluded from our return policy. Any exceptions are noted on the page of the item.